Customer Operations Associate - Nigeria
Customer Operations Associate handling inbound and outbound customer contact for Turaco products. Role sits across telesales, contact centre support, and claims administration.
What you'll do
- Engage customers by phone to upsell and cross-sell products
- Explain product features and answer customer enquiries
- Register new customers and perform data entry tasks
- Initiate, investigate, and process customer claims
- Detect fraud and apply mitigation techniques
What they're looking for
- College diploma or Bachelor’s degree or equivalent
- Fluency in English
- Previous telesales or call centre experience preferred
- Proficient computer operation and data recording
- Strong verbal and written customer service skills
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Turaco. We link straight to the source.